You will find answers to your most common questions below. If you can't find an answer to your own pressing question, then please do get in touch at firstname.lastname@example.org. We love speaking to our customers and we will endeavour to get back to you quickly.
Do you ship worldwide?
We ship within the UK, to the Channel Islands and Isle of Man, to countries within the EU, and to the USA and Canada.
Taxes: All prices shown on the website include UK VAT (20%), however if your shipping address is outside of the UK then we will remove that VAT at checkout so that you will pay an ex-VAT price.
Please note that for countries outside of the UK you will be liable to pay any local taxes, duties, and in some cases a handling fee, when your product is delivered.
We are looking to expand our international delivery options so please email us at email@example.com and let us know where you would like us to ship to next.
Where are your shirts made?
Our shirts are cut and sewn by our team in Northern Portugal. The factory only makes one product - shirts - and they've been making them for many years. They're experts, and we hope you enjoy the incredible quality of tailoring that they deliver.
Our fabrics are sourced from the best mills in Italy, Portugal and Japan.
And our design team and business operations are based in London, England.
How long will it take for my order to be delivered?
Every order is reviewed by our tailors and then hand cut and sewn to exactly match your measurements. You will receive your order within 3-4 weeks of your order date.
What happens if it doesn't fit?
We genuinely believe that there is nothing like putting on a shirt that has been made to fit you perfectly. Which is why we are obsessed about making a shirt that fits you better than any you've bought before. We know that if we do this right, then we have a chance of building a long lasting relationship with you in the future. Please see our returns page for details of our perfect fit guarantee.
Can I cancel my order after I have placed it?
We can accept cancellations if we have not yet cut the cloth for your shirt. Ideally you should get in touch with us within 24 hours of placing your order on firstname.lastname@example.org giving your order number in the subject line.
Do you sell gift certificates?
Yes we do. No Two People gift cards make for a great gift - allowing the recipient to choose their perfect shirt in a perfect size.
Gift cards can be purchased with values of £50, £75 or £100.
Gift cards are delivered by email and contain instructions to redeem them at checkout. They are valid for 18 months from the date of purchase.
A gift card holds a balance, which can be spent over more than one order. And if the order exceeds the balance on the gift card then we will just ask for a second payment method to top up the balance to the full basket value.
Safe, secure and fast payment options
Handmade and delivered within 3-4 weeks
Free shipping on all orders over £200
Your perfect fit guaranteed